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Inquiry
Depending on the nature of your inquiry, it may take time to respond, or we may not be able to respond at all.
Inquiries made on Saturdays, Sundays, holidays, year-end/new year periods, and summer vacation periods will be handled on the next business day.
If your email address is incorrect or there is a system failure, we may not be able to respond.
Our response is addressed to the individual who made the inquiry. Please refrain from reusing or reproducing our response in whole or in part without our permission.
The above terms may change due to laws or other circumstances.
The Company will comply with Act on the Protection of Personal Information of Japan and all other applicable laws and regulations in carrying out the Company’s operations that involve the handling of Personal Information. Furthermore, the Company will strive to ensure that its practices conform to the guidelines, etc. established by government agencies, etc.
Except where permitted by laws and regulations, the Company will not provide Personal Information to third parties without the prior consent of the individual concerned.
The Company will keep Personal Information accurate and up-to-date to the extent necessary to achieve the purposes of use, and safely manage it. The Company will take appropriate security control measures against unauthorized access to Personal Information and infiltration by computer viruses and the like to prevent leakage of, loss of or damage, etc. to Personal Information. Should any problem occur in relation to the management of Personal Information, the Company will swiftly take corrective actions.
The Company acknowledges that the owners of the Personal Information have the right to request the disclosure, correction, suspension of use, and deletion, etc., of their own personal information, and the Company will appropriately and immediately respond to such requests to the extent permitted by laws and regulations.
The Company will appoint a personal information manager for each department to properly manage Personal Information. The Company will thoroughly ensure that all officers and employees handle Personal Information appropriately in day-to-day operations through training and education, etc. on how to protect and appropriately manage Personal Information.
The Company will review the handling of Personal Information described above as appropriate, and will continue to make improvements to further protect Personal Information, etc. Please note that the Company’s Privacy Policy is subject to change without notice for that purpose.
The Company uses cookies on the Company’s website for the purpose of the operation, maintenance and management of the website, improvement of the convenience of the website and statistical analysis of website usage, etc. Cookies are a technology that allows the storage of certain data, such as identifiers, on a website user's computer when browsing the website. By using cookies, the website can identify the user’s browser, but information obtained through the use of cookies (cookie information) does not contain any information that can identify individual users by itself. The Company may also use information obtained through the use of cookies on the Company's website to maintain the connection for pages that require users to log in, but will not use cookie information in association with Personal Information for any other purpose. Users can set their browsers to refuse to accept cookies or display a warning when receiving cookies. In addition, Google Analytics, an analysis tool that uses cookies, may be used on the Company’s website to collect and analyze access logs. For information on how the information collected by Google Analytics is handled, please see the webpage "HOW GOOGLE USES INFORMATION FROM SITES OR APPS THAT USE OUR SERVICES" [https://policies.google.com/privacy?hl=en-US] published by Google.
Some of the Company’s websites use web beacons to collect statistics on website usage for the purpose of improvement, etc. of the convenience of the website. A web beacon is a technology that works with cookies to determine, among others, how many times a particular page has been accessed.
A link to the Company's website is included in e-mails sent to introduce the Company’s products, technologies, and events, etc. Parameters may be attached to this link for each user. When a user clicks on the link to go to the Company’s website, the Company will obtain the user's access log (the Company’s website accessed, and the date and time of accessing the website, etc.) in a form that can be linked to the user’s name, company name, group name, e-mail address, etc. held by the Company. The Company may use the information obtained in this way for statistics and analysis of website usage, provision of information to users, and for other purposes to improve the convenience of the Company’s website.
*Please note that we are unavailable to handle inquiries on the Company holidays (Saturdays, Sundays, National Holidays and the Company-designated holidays), nor can we accommodate in-person visits.
*(ii) - (iv) shall be within the validity period or currently valid.
The Company will respond by mailing the documents prescribed by the Company to the requester or his/her agent, or by sending an electromagnetic record in the form specified by the Company to the e-mail address designated by the requester.
Please note that the Company may not respond to requests for disclosure, etc. in any of the following cases. If the Company decides not to make disclosure, the Company will notify the requester in writing with the reason.