Compliance

Basic approach and policy

The Group regards compliance as one of the most important issues in corporate activities. We have prescribed the compliance rules and the T. Hasegawa Corporate Code of Conduct to ensure that the execution of duties by all directors and all employees complies with laws and the Articles of Incorporation, as well as to fulfill the social responsibilities of a company and disseminate them to all directors and employees as part of efforts to ensure compliance.

Establishment of a policy on bribery and corruption

We support the ten principles of “Human Rights, Labour, Environment and Anti-Corruption” outlined in the UN Global Compact and have established the T. Hasegawa Group Policy on Bribery and Corruption. The T. Hasegawa Group Policy on Bribery and Corruption is reviewed at the Compliance Committee meeting held every September and is reported to and supervised by the Board of Directors, along with the status of internal controls and deliberations by the Committee. T. Hasegawa will continue to promote responsible management for all stakeholders in order to create a sustainable world.

T. Hasegawa Group Policy on Bribery and Corruption

In recognition of the fact that corruption of any kind, including bribery, is absolutely unacceptable in the conduct of fair and equitable business activities, the T. Hasegawa Group established the following basic policy to ensure that our business activities comply with the laws and regulations of the countries and regions in which we operate.

The Basic Policy prohibits any form of corruption, including the offering of money, favors, or other benefits to local or foreign public officials or business partners for the purpose of seeking unfair advantage; bribery, including excessive entertainment and the giving or receiving of gifts; and unfair competition, including fraud, collusion, and cozy relationships.

  1. The T. Hasegawa Group observes all laws and corporate ethics related to bribery and corruption prevention applicable in Japan and overseas in accordance with the “Compliance with laws and regulations,” “Actions towards customers,” and “Relationships with suppliers” sections stipulated in the T. Hasegawa employment regulations and the T. Hasegawa Corporate Code of Conduct and does not allow any act of bribery or corruption.
  2. The T. Hasegawa Group will never demand profits that can be gained only through bribery, corruption, or other similar means under any circumstances. We also request cooperation from all domestic and overseas business partners involved in our Group’s business to understand the aim of this policy fully and to never look to the interest of the Group by such improper means.
  3. The T. Hasegawa Group appoints the officer or the deputy officer in charge of internal management control as the chief supervisor for preventing bribery and corruption. We will work to improve the compliance system by implementing measures, including the provision of training to prevent bribery and corruption and the enhancement of the whistleblowing system.

*Corruption refers to any act of abusing one’s position or authority to gain an unfair advantage, including bribery, excessive entertainment, giving or receiving gifts, embezzlement, bid-rigging, collusion, and other forms of unfair competition, extortion, fraud, accounting irregularities, money laundering, and the like.

The above policy on bribery and corruption prevention was approved by the Group’s Board of Directors on November 28, 2024.

Approach to animal tests

The Group has a policy of not conducting animal testing in any research and development for flavor and fragrance products and does not support any activities that involve animal testing.

Upon requests from the administrative authorities, however, animal testing cannot be avoided in some cases.

Establishment of a tax policy

The circumstances surrounding tax have become more complicated due to our global development, so the Group is working to strengthen tax governance to appropriately respond to tax risks, etc., in the countries and regions where we operate. As part of this effort, we have established the T. Hasegawa Group Tax Policy with the aim of raising the awareness of all Group directors and employees on tax compliance.

T. Hasegawa Group Tax Policy

Basic policy

The T. Hasegawa Group observes laws and regulations in accordance with the T. Hasegawa Corporate Code of Conduct, fulfills its social responsibilities by properly performing tax obligations in its operating countries and regions, and aims to continue improving its corporate value.

  1. Compliance with laws and regulations
    The Group understands the legislative intent of tax-related laws and regulations in each country and region, and properly fulfills its tax obligations. We do not use tax incentives for programs that do not correspond to the actual business condition nor engage in tax avoidance using regions known as tax havens. In international transactions, we observe laws, regulations, and tax ordinances of countries and regions, as well as international taxation rules.
  2. Ensuring transparency
    The Group complies with relevant accounting and disclosure standards that should be complied with and works to disclose information to all stakeholders appropriately. Upon request from tax authorities, we will provide the necessary information and earn their trust. If any tax problem is pointed out, we will promptly implement improvement measures to prevent it from occurring again.
  3. Minimizing the tax risk
    Through a correct understanding of tax systems, the Group aims to minimize the tax risk and improve corporate value. For transactions in business activities whose tax interpretation is unclear, we receive advice from experts to fully examine them and confirm with tax authorities as necessary in an effort to reduce the tax risk.
  4. Tax governance
    The Group receives advice from external experts regarding changes in the business environment and amendments to the tax system, etc., of each country and region to ensure that we accurately interpret tax laws and regulations. Each site responds to such changes in a timely and appropriate manner, and the Company has also established a system to share such information quickly.

The above tax policy was approved by the Group’s Board of Directors on November 28, 2024.

System

The T. Hasegawa Group will continue its efforts to raise compliance awareness among each and every employee, while working in cooperation with Group companies to enhance and strengthen the overall compliance framework of the Group.

Compliance Committee

The Compliance Committee was established in accordance with compliance rules. It is chaired by the Representative Director, Chairman & CEO, and includes directors as its members. The Compliance Committee regularly investigates whether there are any illegal activities in the Company for the purpose of preventing the occurrence of illegal activities, preventing the neglect or concealment of potential illegal activities, and promptly identifying any illegal activities, discussing countermeasures, and correcting them.

The Compliance Committee meets once a year to discuss important compliance-related matters and report the results of comprehension tests.

Compliance Committee members
Committee Chair Takao Umino (Representative Director, Chairman & CEO)
Vice Committee Chair Kenji Hasegawa (Representative Director, President & COO)
Member Yoshiaki Chino (Representative Director and Deputy President)
Minoru Nakamura (Director and Senior Executive Vice President)
Tetsuya Nakamura (Director and Senior Executive Vice President)
Masayasu Amaike (Director and Executive Vice President)
and ten other members
Observer Takehiro Matsumoto (Full-Time Auditor)
Secretariat General Affairs Division/Human Resources Division

(as of November 21, 2024)

Compliance Committee structure chart
Compliance Committee structure chart
Whistleblowing system

The Group has established a whistleblowing system to serve as a reporting channel for compliance violations and harassment, including embezzlement, excessive entertainment, the exchange of gifts, unfair trade practices, and all forms of bribery and corruption. In addition to multiple internal whistleblowing hotlines, we have also set up an external reporting hotline managed by an independent attorney, separate from executive management. We guarantee anonymity and confidentiality in our operation of the whistleblowing system. Under no circumstances will whistleblowers or those cooperating with investigations be subjected to disadvantageous treatment for reporting or consulting in accordance with applicable laws and the Compliance Regulations. In addition, the personal information of whistleblowers and any details that could lead to their identification are strictly managed by the whistleblowing hotline. The Compliance Committee and its Secretariat, in cooperation with the full-time auditors, are responsible for monitoring whether whistleblowers receive any disadvantageous treatment. This is clearly stated in the Compliance Regulations and thoroughly communicated to all directors and employees of the Group.

The Compliance Committee reviews the status of internal reports received through both internal and external whistleblowing hotlines at each Group company, conducts fact-finding investigations, considers necessary countermeasures, and regularly reports on the operation of the system to the Board of Directors.

Whistleblowing system

Whistleblowing system
Development and implementation of internal control

In order to ensure the reliability of financial reporting, we have established the rules on internal controls to develop and implement internal controls pertaining to financial reporting and built a system to evaluate the effectiveness of the internal controls appropriately.

Strategies

Training and education on compliance

We distribute the T. Hasegawa Corporate Code of Conduct to all directors and employees to establish an environment where they can review it at any time. In addition, we strive to foster awareness of compliance by providing ongoing training and education regarding laws and regulations related to the execution of their duties at least once a year.

We conducted a compliance comprehension test for all employees, including directors, loaned employees, and temporary employees, to confirm whether they are aware of the Code that requires them to be sincere and maintain an ethical view. The content covers not only violations of laws and regulations, but also the T. Hasegawa Group’s Code of Conduct, which includes policies on bribery and corruption prevention, and prohibition of insider trading, as well as the whistleblowing system and harassment prevention measures.

To promote a greater understanding of internal control, we will provide training for new employees, mid-career employees, and new managerial staff once a year.

Internal audit

The Internal Audit Division conducts internal audits of the Company’s operations based on the internal audit plan.

Response to harassment

To prevent harassment in the workplace (including sexual harassment; harassment related to pregnancy, childbirth, childcare, and long-term nursing care leave; and abuse of authority), the Company and its subsidiaries prescribe and share matters that employees should observe and administrative measures to address problems arising from speech and behavior in the harassment prevention rules.

In addition, we are continuously working to prevent harassment by conducting harassment prevention training once a year for all directors and employees.

Response to antisocial forces and organizations

Our Group takes a firm attitude towards antisocial forces and organizations that may pose a threat to social order and security, and will ban any relations with them. We also take strong action against unreasonable requests from them. Given that the T. Hasegawa Corporate Code of Conduct has stated that effect, all directors and employees observe the Code. We constantly collect information from relevant administrative agencies and organizations, including the police. In the event of an incident, we have a system in place to deal with it promptly and systematically in close cooperation with such agencies, organizations, lawyers, and so on.

Bribery and corruption prevention initiatives

To promote responsible management for all stakeholders in order to create a sustainable world, our Group believes that all our directors and employees must fulfill their social responsibilities by acting sincerely and fairly with high ethical standards.

Ethics audit

Our Group undergoes audits conducted by professional auditors in accordance with generally accepted auditing standards. These audits are designed to identify and assess the risks of material misstatements resulting from fraud or error. In addition, we design and perform audit procedures to address significant risks of misstatement.

In addition, we utilize the Sedex Members Ethical Trade Audit (SMETA) framework and undergo ethics audits conducted by third-party audit organizations. We will continue this practice and expand its implementation across all our sites. SMETA audit standards are based on international labor standards set by the International Labour Organization (ILO) and the Ethical Trading Initiative (ETI) Base Code. Key audit areas include appropriate working and employment conditions (such as working hours and wages), a safe and hygienic work environment, a workplace free from discrimination and harassment, and a corporate culture that rejects bribery and corruption, with compliance practices adapted to local communities.

In addition to the above, we proactively cooperate with audits conducted by business partners and other stakeholders.

Internal controls related to anti-corruption

Our Group conducts due diligence, including anti-corruption measures, for business activities that are considered to be relatively high risk, such as M & A and new facility construction.

We identify divisions, personnel (tiers), and business areas that are at high risk for corruption and implement measures to prevent it.

For example, the provision of entertainment must be approved in advance by an authorized person, in accordance with internal approval procedures and the rules of administrative authority. Entertainment and gifts are recorded in a logbook and submitted to the officer in charge on a quarterly basis.

Indicators and targets

Our Group aims to enhance and strengthen the compliance system across the Group by setting targets of a 100% participation rate in both the compliance comprehension test and harassment prevention training for all directors and employees. In FY2024, the compliance comprehension test achieved a correct answer rate of 99.9%, demonstrating that a solid understanding of various compliance rules has been firmly established across the Group.

In addition, we monitor the following key performance indicators: number of whistleblowing cases, number of serious compliance violations, number of compliance-related training held, total fines, number of employees disciplined for violating the Policy on Bribery and Corruption, total fines related to bribery and corruption, and so on. Serious compliance violations are those that affect the business continuity of our Group and cover all items included in the T. Hasegawa Corporate Code of Conduct. There were no significant compliance violations in FY2024.

For more details, please refer to the T. Hasegawa Group ESG Data Book (PDF).